常見問題FAQ

購物前你想知道的事,都在這裡。

Q出貨與配送需要多久?

訂單通常於 1–2 個工作天內出貨,台灣本島約 2–4 個工作天送達。

Q產品適合敏感肌使用嗎?

我們的配方由肌研實驗室研發,主打溫和;建議首次使用前先於耳後或手臂做局部測試。

Q精華液該如何保存?

請避免日照直射與高溫,存放於陰涼乾燥處,並於開封後建議期限內使用完畢。

Q維他命C與A醇可以一起用嗎?

可以,一般建議「早C晚A」,並循序漸進建立肌膚耐受度。

Q有提供退換貨嗎?

未開封且保持原狀的商品,可於收到後 7 天內辦理退貨,詳情請見配送與退換貨頁面。

FAQFAQ

Everything you need to know before you shop.

QHow long does shipping take?

Orders are typically dispatched within 1–2 business days and arrive in 2–4 business days within Taiwan.

QAre your products suitable for sensitive skin?

Our formulas are developed by our skin research lab to be gentle. We recommend a patch test before first use.

QHow should I store the serums?

Keep them away from direct sunlight and high heat; store in a cool, dry place and use within the recommended period after opening.

QCan I combine vitamin C and retinol?

Yes — we generally suggest vitamin C in the morning and retinol at night. Build tolerance gradually.

QDo you offer returns?

Unopened items in original condition can be returned within 7 days of receipt. See our shipping & returns page for details.

常見問題 FAQ|C'smax 仙瑟國際 | 仙瑟國際